CUSTOMER SERVICE REPRESENTATIVE FR/ANG/NL (H/F) Wavre

Reference: LOU101911010728

Function

Real link between customers and internal departments (Sales, Production, Logistics and Finance), your main objective is directed around the optimization of the satisfaction of your customers.

 

Your tasks are :

- Customers orders management from A to Z, from encoding, through a collaboration with several departments, to the sending until the closing via invoicing.

- Customers contact according to the evolution of their file and the deadlines.

- Complaints management.

Profile

  • 2 to 5 years working experience in a similar position - an experience in logistic is a asset
  • Affinity with technical products
  • Knowledge of ERP, Word, Excel and Outlook
  • Excellent interpersonal skills
  • Team spirit
  • Excellent communication skills - verbal and written
  • Customer-oriented
  • Ability to listen
  • Problem-solving and -analysis
  • Attention to details and accuracy
  • Prioritization skills
  • Adaptability
  • Initiative
  • Stress tolerance and flexibility in the event of peak of activities
  • Perfect bilingual French/Dutch - Very good knowledge of English.

Our offer

An opportunity to grow in a constantly evolving environment.

A salary in accordance with your competences.

The position is to be filled as soon as possible.

Company

For one client located in Waver, we are looking for a Customer Service Representative FR/ENG/DUTCH


Region:
Walloon Brabant

Specialisation:
Office

Contract type:
Interim, option fixed contract

Function group:
Sales & Purchasing

Function:
Customer Service

Sector:
Other Business Activities & Services

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