Klantendienst medewerker | Key Accounts | MET THUISWERK

Diegem
0 Per Hour
Temp Option Perm
Support administratif et secrétariat
190324

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Job description

  • Je bent het vaste aanspreekpunt voor onze grootste klanten en bouwt sterke, duurzame klantenrelaties op.
  • Je behandelt klantenvragen, uitdagingen en tracingaanvragen snel, professioneel en oplossingsgericht.
  • Je volgt zendingen nauwgezet op en zorgt voor een correcte en proactieve communicatie naar de klant.
  • Je adviseert klanten over de meest geschikte logistieke oplossingen en dienstverlening.
  • Je verzorgt rapporteringen en ondersteunt bij de administratieve opvolging van Key Accounts.
  • Je werkt nauw samen met interne afdelingen om een uitstekende servicekwaliteit te garanderen.

Your profile

  • Diploma secundair onderwijs of bachelor.
  • Minstens 2 jaar ervaring binnen customer service.
  • Vlotte kennis van Nederlands, Frans én Engels.
  • Sterke communicatieve vaardigheden en een professionele uitstraling.
  • Sterk organisatorisch vermogen en oog voor detail.
  • Proactieve en oplossingsgerichte ingesteldheid.
  • Administratief nauwkeurig en stressbestendig.

Key benefits

1 day/week home-working

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Organisational and departmental description

Deze organisatie maakt deel uit van een sterk internationaal netwerk en ondersteunt dagelijks bedrijven met betrouwbare en efficiënte logistieke oplossingen. Je komt terecht in een dynamische werkomgeving waar initiatief, ontwikkeling en doorgroeimogelijkheden centraal staan.

Offer

  • Voltijdse functie van 38u/week
  • Bonusregeling.
  • Mogelijkheid tot thuiswerk.
  • Maaltijdcheques en ecocheques.
  • Hospitalisatieverzekering.
  • Spaar- en pensioenplan.
  • Kilometervergoeding.
  • Uitgebreid opleidings- en begeleidingstraject.
  • Reële interne doorgroeimogelijkheden.
  • Vakantieregeling van ongeveer 35 dagen per jaar.

Ask your questions to

Laurien Borms

Consultant Finance

Share this job

Quick follow-up: A response to your application within 48 hours.
Personal feedback: You will always receive feedback from us by phone or in writing so that you can continue to grow.
Beyond your CV: We look at the person behind the CV. No match on this job? Then together we will find the place where you do come into your own.

the application process
Step by step

1

You apply on our website and the application will be forwarded to our expert.

2

Our experts will review your application immediately. You will hear within two working days whether we will invite you for a (telephone) introduction.

3

Upon a positive telephone introduction, we will invite you for an interview with a Select HR consultant.

4

You will then go on interviews and possibly additional testing at the customer's premises.

5

Is there a match? Then your future employer will make an offer.

6

Offer accepted? Congratulations! Your new employer welcomes you.

7

Is everything running smoothly after you start? We like to follow up.

Frequently asked questions

Still have questions?

Then send an e-mail or WhatsApp message. Our consultant will be happy to answer your questions.

Laurien Borms
Consultant Finance

Your application is being processed. This may take some time.

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Are you interested in this position ? Then apply directly via the application form!

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